Is CX Killing Innovation?
Is your CX strategy putting the breaks on innovation? It is more common than you might think! Let's talk about how CX and innovation can work together.
Unlock meaningful innovation and
Start with a free 5 week mini-course that will transform your approach to innovation.
Get the FREE CourseCustomer expectations move at a dizzying digital pace. Exceeding expectations requires creativity, insight, and discipline.
Staying ahead of expectations requires new ways of thinking, new connections, and new perspective. Opportunities to innovate are everywhere, and knowing which ones to pursue shouldn't be a mystery.
I’ve spent the last 25+ years helping smart, ambitious leaders just like you, find new opportunities to innovate and deliver exceptional customer experiences.
A Proven Approach to Discovering New Value
Change your perspective and change everything
Forge new paths and make new connections
Create the future in order to learn what future to create
Kedron is a strong mentor and leader for our team and the teams we work with. His mastery of human centered design thinking helps level up our teams and understanding of how to make great software.
Mari-Megan Moore LinkedIn
Kedron brings the extraordinarily rare combination of technical brilliance, creative genius, and a generously likeable personality to your team. His creativity and innovative perspective are part of who he is, how he thinks, and how he views the world.
Marcy Schorsch LinkedIn
Kedron has the rare ability to combine personal creative authority with the ability to listen, combining intuition that flows from his extensive experience with inspiration from the outside world, exhibiting an acute interest in and empathy for unmet consumer needs.
Neil Martin LinkedIn
I will help you identify new opportunities that give you a competitive advantage and align capabilities with customer needs.
Through design thinking, I will help you understand your customer's experience and discover ways to enhance and deliver value.
I will help your team deliver elegant mobile or web apps with an exceptional user experience, rooted in a solid design system.
Drop me a line, and let's chat about the challenges you're facing.
Email MeDiscover why conflating strategy and marketing can be detrimental to business success. Learn to differentiate and leverage both for long-term advantage and sustainable growth.
Discover how innovative UX design and gamification strategies revolutionized supporter engagement in Mike Huckabee's 2008 presidential campaign.
Discover how agile methodologies, rapid deployment, and user-centric design transformed the online presence and engaged supporters in unprecedented ways.
My account of pioneering UX design in Mike Huckabee's 2008 presidential campaign, revealing innovative strategies and lessons for digital engagement.